Privacy Policy

 
Last updated: January 30, 2026
This Privacy Policy explains how Mayukhi Collection (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website mayukhicollection.in or purchase our gold‑plated traditional Kerala‑style jewellery.
1. Information We Collect
We may collect the following information:
  • Personal details such as your name, email address, phone number, and shipping/billing address when you place an order or create an account.
  • Order and product information, including jewellery items purchased, order value, and delivery preferences.
  • Payment information processed through our payment gateway (such as Razorpay) to complete your transaction.
  • Technical information such as your IP address, browser type, device information, and pages you visit on our site (if we use cookies or analytics tools).
2. How We Use Your Information
We use your information to:
  • Process and fulfill your jewellery orders and payments.
  • Arrange delivery of your gold‑plated traditional Kerala‑style jewellery.
  • Communicate with you about your order status, shipping updates, and customer support.
  • Improve our website, product listings, and customer experience.
  • Comply with legal and regulatory requirements for online businesses and digital payments in India.
3. Payment Processing (Razorpay)
We use Razorpay as our third‑party payment processor. Razorpay handles card, UPI, netbanking, and other payment methods on our behalf.
  • We do not store your full card number or other sensitive payment details on our servers.
  • Payment information is transmitted directly to Razorpay, which complies with PCI‑DSS security standards and RBI regulations.
  • Razorpay’s own privacy policy applies to the handling of your payment data; you can view it at: https://razorpay.com/privacy/.
4. Sharing of Information
We may share your information only in the following cases:
  • With trusted third‑party service providers such as payment processors, courier and logistics partners, and website hosting providers who need it to deliver your jewellery and related services.
  • When required by law, court order, or to comply with government or regulatory authorities in India.
We do not sell your personal information to third parties.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
  • Access, correct, or delete your personal information.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at support@mayukhicollection.in.
7. Cookies and Tracking
If we use cookies or similar technologies, we use them to:
  • Remember your preferences (such as language or currency).
  • Analyze website traffic and improve user experience.
You can manage or disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. Continued use of our website after changes means you accept the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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